This Privacy Policy explains how Prezr (referred to as "the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make purchases from prezr.com (referred to as "the Site") or communicate with us through various channels (collectively, "the Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, including customers, website visitors, and individuals whose information is collected in accordance with this Privacy Policy. 
Please read this Privacy Policy carefully. By accessing and using any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services. 

Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any revisions will be posted on the Site, and the "Last Updated" date will be modified accordingly. We will also take any additional steps required by applicable law. 
How We Collect and Use Your Personal Information 
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as outlined below. The specific information we collect and utilize depends on your interaction with us. 
Beyond the specified uses described below, we may employ the information we gather about you for communication, service provision, compliance with legal obligations, enforcement of applicable terms of service, and the protection of the Services, our rights, and the rights of our users and others.

What Personal Information We Collect 
The types of personal information we collect depend on your interaction with our Site and use of our Services. We use the term "personal information" to refer to data that identifies, relates to, describes, or can be associated with you. The following sections detail the categories and specific types of personal information we collect. 

Information We Collect Directly from You
Information that you directly submit through our Services may encompass: Basic contact details, such as your name, address, phone number, and email. 
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number. 
Account information, including your username, password, and security questions. 
Shopping information, including the items you view, place in your cart, or add to your wishlist. 
Customer support information, including the details you include in communications with us, such as when sending messages through the Services. 
Certain features of the Services may necessitate your direct provision of specific information about yourself. While you have the option to withhold this information, doing so may hinder your ability to use or access these features. 

Information We Collect through Cookies
We automatically collect specific information about your interactions with the Services (referred to as "Usage Data"). To achieve this, we utilize technologies like cookies, pixels, and similar tools ("Cookies"). Usage Data includes details about how you access and use our Site and your account. This encompasses device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services. 

Information We Obtain from Third Parties
We may acquire information about you from third parties, including vendors and service providers who may gather data on our behalf. Examples include: Companies that support our Site and Services, such as Shopify. 
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments for order fulfillment and requested products or services. 
When you visit our Site, open or interact with our emails, or engage with our Services or advertisements, we or third parties we collaborate with may automatically collect specific information through online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies. 
Any information obtained from third parties will be handled in accordance with this Privacy Policy. We are not accountable for the accuracy of information provided to us by third parties or for the policies and practices of such third parties. Refer to the section below, "Third Party Websites and Links," for further details. 

How We Use Your Personal Information 
We use your personal information for the following purposes: 
Providing Products and Services: We utilize your personal information to furnish the Services, fulfill orders, process payments, send notifications related to your account, purchases, returns, and exchanges, create and manage your account, arrange for shipping, facilitate returns and exchanges, and allow you to post reviews. Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and displaying advertisements for products or services. This may involve using your personal information to better customize the Services and advertising on our Site and other websites. 
Security and Fraud Prevention: Your personal information helps us detect, investigate, or take action against potential fraudulent, illegal, or malicious activity. If you use the Services and register an account, it is your responsibility to safeguard your account credentials. We strongly recommend that you refrain from sharing your username, password, or access details with others. If you suspect your account has been compromised, please contact us immediately. 
Communication: We use your personal information to provide customer support and enhance our Services. This is done to be responsive to you, offer effective services, and maintain our business relationship. 

Cookies
Similar to many websites, we employ Cookies on our Site. We use Cookies to operate and improve our Site and Services, remember your actions and preferences, conduct analytics, and gain a better understanding of user interactions with the Services. We may also allow third parties and service providers to use Cookies on our Site to enhance the services, products, and advertising on our Site and other websites. 
Most browsers automatically accept Cookies by default. However, you have the option to configure your browser to remove or reject Cookies through its settings. Please be aware that disabling or blocking Cookies may negatively affect your user experience, potentially causing certain features and general functionality of the Services to work incorrectly or become unavailable. Furthermore, blocking Cookies may not entirely prevent us from sharing information with third parties, including our advertising partners. 
How We Disclose Personal Information 
In specific circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances include: Disclosure to vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping). 
Sharing with business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information according to their own privacy notices. 
Disclosure when you direct or request us to do so, or when you consent to the disclosure through your use of social media widgets or login integrations. 
Sharing within our corporate group or affiliates, as part of our legitimate interest in running a successful business. 
Disclosure in connection with business transactions such as mergers or bankruptcies, to fulfill legal obligations (including responding to subpoenas, search warrants, and similar requests), enforcing applicable terms of service, and safeguarding or defending the Services, our rights, and the rights of our users or others. 
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) about users for the purposes outlined in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information": 
Identifiers, including basic contact details and specific order and account information. 
Commercial information, such as order details, shopping information, and customer support information. 
Internet or similar network activity, such as Usage Data. 
We do not employ sensitive personal information for the purpose of inferring characteristics about you. 

User Generated Content
Our Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone. We do not control who gains access to the information you choose to make available to others, and we cannot ensure that parties with access to such information will respect your privacy or maintain its security. We disclaim responsibility for the privacy or security of information you make publicly available, as well as for the accuracy, use, or misuse of information you disclose or receive from third parties. 
Third Party Websites and Links 
Our Site may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we recommend reviewing their privacy and security policies, along with their terms and conditions. We do not guarantee or assume responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information shared in public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by other Services users or users of those third-party platforms without limitations regarding its use by us or by a third party. 

Children's Data
Our Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion. As of this Privacy Policy's Effective Date, we have no actual knowledge that we "share" or "sell" (as defined by applicable law) personal information of individuals under 16 years of age. Security and Retention of Your Information 
Please be aware that no security measures are perfect or impervious, and we cannot guarantee "perfect security." Additionally, any information you transmit to us may not remain secure during transmission. We recommend against using unsecured channels to communicate sensitive or confidential information to us. The duration we retain your personal information varies based on factors such as the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce other applicable contracts and policies. 

Your Rights and Choices
Depending on your jurisdiction, you may possess some or all of the rights listed below concerning your personal information. Please note that these rights are not absolute, may only apply in specific circumstances, and, in certain cases, we may decline your request as permitted by law. 
Right to Access / Know: You may have the right to request access to your personal information that we hold, including details regarding its use and sharing.  Right to Delete: You may have the right to request the deletion of personal information we maintain about you.  
Right to Correct: You may have the right to request the correction of inaccurate personal information we maintain about you.  
Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party under certain circumstances and exceptions.  
Restriction of Processing: You may have the right to request that we cease or restrict the processing of your personal information.  
Withdrawal of Consent: In cases where we rely on consent to process your personal information, you may have the right to withdraw this consent.  
Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.  
Managing Communication Preferences: We may send promotional emails, but you can opt out of receiving these at any time by using the unsubscribe option in our emails. If you opt out, you may still receive non-promotional emails, such as those concerning your account or orders you have placed.  
You can exercise these rights where indicated on our Site or by contacting us using the contact information provided below. To fulfill your request, we may need to collect information from you to verify your identity, such as your email address or account details, before providing a substantive response. In line with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may ask you to confirm your identity directly with us. We will respond to your request in accordance with applicable law. 
Complaints 
If you have complaints concerning how we process your personal information, please contact us using the provided contact details. If you are unsatisfied with our response to your complaint, depending on your jurisdiction, you may have the right to appeal our decision by contacting us as indicated below, or you can lodge your complaint with your local data protection authority. 

International Users
Please be aware that we may transfer, store, and process your personal information outside your country of residence, including in the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless data transfer is to a country determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us:

Call: +91 8891154111 
Email: support@prezr.com 
Mail: Prezr Private Limited, Cotton Hill Road, Vazhuthacaud, 695010 Thiruvananthapuram KL, India.